Where our creations are made-to-order and personalised, products such as perfumes or candles are not eligible for returns. The right to return will also not apply to any product that has been opened or shows any signs of use, or sealed goods – due to health protection or hygiene reasons (unless it is non-conformity or the item is defective). You may, however, return your unused and non-personalised product(s) in its original packaging for a refund. However, products which by reason of their nature are liable to deteriorate or expire rapidly will be subject to review.